Questions & Answers

1. Question: I have trouble changing photos or accessing the menu.  Answer: If your image is full screen mode, double tap it, you will see all menu items. On iPad, you can either swipe to show/hide the sliding photo picker, and pick a photo, or tap “Photo” on the bottom. On iPhone, you may tap the “Photo”. There is a menu switcher – the left side on bottom menu bar. In case you disabled access to your photos, you may go to iOS Settings, choose “Privacy”, choose “Photos”, turn on “Big Photo” switch.
2. Question: how do I “Open in Big Photo…” from email? Answer: if you are using the iOS email app, you may press & hold the image attachment, from the pop, you can select “Open in Big Photo” or tap on “…More” to turn on “Open in Big Photo”
3. Question: I want to use Big Photo to change dpi from 72 to 300 for printing. When I try to do this the size of the file in megabytes reduces dramatically from say 2mb to 800kb. How can I maintain full resolution as I am merely rearranging the pixels not deleting or adding them. Thanks. Answer: In Resize menu, you do not change any size or scale, just change to DPI to your desired number, then click “Resize” to generate a new picture which has different DPI & the rest is the same.
4. Question:  I cannot save edited image right on my iPad. Answer:  In case you disabled access to your photos, you may go to iOS Settings, choose “Privacy”, choose “Photos”, turn on “Big Photo” switch. In Big Photo, you may tap “Save Photo” or the red ball badge.

If you can not find your answer, please contact us: zynsoftapp@gmail.com